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Shipping & Returns

Return Policy

You may return only new, unopened/unused stamps within 7 days of delivery for a store credit when a copy of the orignal sales receipt is included. No receipt, no return. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Otherwise, all return shipping costs are paid by customer.

You should expect to receive your credit within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes to process your refund credit request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping
to USA, Canada, and International Destinations

We ship Monday - Friday, except on holidays the United States Post Offices are closed. Normal order processing times are 1-3 business days. Order processing times may be as high as 5-10 business days if we are on the road for stamp or scrapbook conventions. Please refer to our current convention schedule.

UPDATED: 6/13/17
We ship FIRST CLASS Mail and or USPS PRIORITY MAIL, where delivery times are 15-30 business days to International locations. Actual delivery times may vary based on location.

Order Total
Rate
Current U.S., Hawaii, & US Territories First Class Mail - Not Insured
$0.00 - $20.00
$4.00
 $20.01 - $40.00
$7.00
$40.01 - $49.99 $8.50
 $50.00 and up FREE
 
 
   
   

 

Please be advised that we are not responsible for Duty, Brokerage or Customs Fees or any other fees that may apply to International shipments in your country.
CANADA Priority Mail - Includes Insurance
Up to $75.00
$15.00
$75.01 - $150.00
$26.00
$150.01 - $225.00
$28.00
$225.01 - $300.00 $30.00
$300.01 - $375.00 $32.00
$375.01 - $450.00 $34.00
$450.01 - $500.00 $36.00
$500.00 +
Actual Cost

 

Please be advised that we are not responsible for Duty, Brokerage or Customs Fees or any other fees that may apply to International shipments in your country.

International Shipping to United Kindom, Denmark, Australia, and Germany. If your country is not listed, please contact us to have it added.

International Priority Mail - Includes Insurance
Up to $75.00
$19.00
$75.01 - $150.00
$34.00
$150.01 - $225.00
$39.00
$225.01 - $300.00 $44.00
$300.01 - $375.00 $49.00
$375.01 - $450.00 $54.00
$450.01 - $500.00 $57.00
$500.00 +
Actual Cost